Amazon Now Sends Alerts on WhatsApp: Here’s How It Works
A surprising move in the world of e-commerce! Amazon has taken a big step to make life easier for its customers by offering real-time alerts about orders, promotions, and account updates directly through WhatsApp.
This new feature allows Amazon to stay in touch with users without requiring them to constantly log into their Amazon accounts.
Why WhatsApp?
WhatsApp is the world’s most popular messaging app, with over 2 billion active users. People already use it daily to chat with friends and family, and increasingly, to interact with businesses and online stores.
Now, Amazon joins the list of major companies using WhatsApp to deliver fast, personalized, and direct updates to customers.
How to Enable Amazon Alerts on WhatsApp
If you’d like to receive these notifications, here’s what you need to do:
- Go to the “Your Account” section on Amazon.
- Scroll down to “Email, SMS, and Ads Preferences.”
- Select “Communication Preferences.”
- Choose the WhatsApp notifications you want to receive, such as:
- Order updates: shipping, payments, and account changes.
- Personalized offers, recommendations, and sale events.
- Click “Update” to save your settings.
Important Notes
- Amazon’s WhatsApp account is for alerts only.
- It cannot be used to chat directly with customer service.
- The service is available for all users, whether you’re a Prime member or not.
Final Thoughts
With this update, Amazon proves once again that it’s focused on customer experience and innovation. WhatsApp alerts make it easier than ever to stay on top of your orders and discover the latest deals — all inside an app you already use every day.
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